Last updated: January 2024

Introduction

GetLatest AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.

Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request an assessment, or communicate with us. This may include:

Name and email address
Company name and role
Mobile phone number (if you opt in to SMS notifications)
Messages and feedback you send us

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer service
Send you information about our services
Send you SMS notifications you have opted in to receive
Analyze and improve our website and services

SMS Communications

GetLatest AI runs two separate SMS programs. Both are opt-in only, you enter your own mobile phone number in both cases, and we never add a number on your behalf. Agreeing to receive text messages is not a condition of buying anything from us.

1. Website chat (getlatest.ai)

If you start a conversation in the chat widget on getlatest.ai and give us your mobile phone number, you are consenting to receive text messages from GetLatest AI about that conversation.

Opt-in: Open the chat widget on getlatest.ai/contact, enter your own mobile phone number, and send us a message. Sending that message is your consent. Enrollment is completed entirely by you.
Message types: Replies from our team to the question you asked, and follow-up about the call or the work you enquired about. No marketing or promotional bulk messages are sent through this program.
Message frequency: Varies with the conversation, typically a handful of messages per enquiry.
Message and data rates may apply. Check with your carrier for details.
Opt-out: Reply STOP to any message to unsubscribe at any time. You will receive a confirmation and no further messages will be sent.
Help: Reply HELP for assistance, or contact us at hello@getlatest.ai.

2. Shopify store analytics alerts (shopify.getlatest.ai)

GetLatest AI offers optional SMS notifications for users of our Shopify store analytics platform. By providing your mobile phone number in your account settings and opting in to SMS notifications, you consent to receive text messages from us.

Opt-in: SMS notifications are opt-in only. You must log in to your GetLatest AI account at shopify.getlatest.ai, navigate to Settings, and enter your own mobile phone number to subscribe. Enrollment is completed entirely by you.
Message types: Automated alerts about the Shopify stores you have connected.
Message frequency: Approximately 1 message per day per connected Shopify store. Message frequency may vary.
Message and data rates may apply. Check with your carrier for details.
Opt-out: Reply STOP to any message to unsubscribe at any time. You will receive a confirmation and no further messages will be sent.
Help: Reply HELP for assistance, or contact us at hello@getlatest.ai.

No sharing: For both programs, your mobile phone number will not be shared with third parties or affiliates for marketing or promotional purposes, and mobile opt-in data is never sold.

For general information about carrier messaging programs, contact your carrier. GetLatest AI is not responsible for delayed or undelivered messages.

Information Sharing

We do not sell your personal information. We do not share your mobile phone number with third parties or affiliates for marketing or promotional purposes. We may share your information with service providers who assist us in operating our business, but only as necessary to provide our services and subject to confidentiality obligations.

Contact Us

If you have questions about this Privacy Policy, please contact us at hello@getlatest.ai.